Position Overview
Lead enterprise infrastructure operations with McKesson as the Senior Director. Ensure stability, security, and performance of both on-premises and cloud environments.
This senior leadership role focuses on overseeing infrastructure operations, guiding managed service providers, and ensuring compliance and operational excellence. You will be responsible for maintaining performance, defining service level agreements, and managing costs and resources effectively. Continuous improvement and strategic guidance in a hybrid work environment are key components of this position.
Key Responsibilities:
• Manage day-to-day operations of infrastructure services
• Ensure high availability and reliability for critical systems
• Define and monitor SLAs, SLOs, and KPIs
• Oversee incident and change management processes
• Lead operational governance for Managed Service Providers
Requirements:
• 12+ years in enterprise infrastructure operations
• Strong knowledge of hybrid ...