Lead critical transformation efforts at Manulife as the Senior Director of Strategy and Business Architecture. Based in Toronto, this hybrid role focuses on developing customer-centric strategies.
Bringing over a decade of experience, you will influence strategic planning by assessing impacts and identifying key opportunities for transformation. Your expertise will allow you to build and maintain a holistic business architecture that supports capability assessments and enhances customer experiences. Effective communication with stakeholders at all levels will be key.
Key Responsibilities:
• Lead organization-wide strategic planning initiatives
• Develop customer-centric roadmaps to drive results
• Evaluate investment opportunities for optimal outcomes
• Conduct capability and value stream assessments
• Guide product decisions from an architectural perspective
Requirements:
• 10+ years in strategy and management consulting
• Ability to communicate complex i...