Technical Summary:

This position is responsible for leading the quoting shared service to ensure a consistent experience across multi-market Mid-Large and National Accounts customers and prospects and driving the strategy to scale this model to additional customers in future business cycles. In addition, this role is accountable for several key strategic programs with broad based impact across Sales & Account Management all focused on building a seamless quoting experience across Kaiser Permanente and laying the foundation for broader growth.

Job Summary:

Oversees the delivery, execution, and sustainment of process improvement (PI) engagements including kaizen. Ensures consultation is provided to stakeholders and process owners by building and nurturing trusted partnerships between stakeholders and teams to drive process improvements. Oversees the development of strategic plans which ensure alignment of organizational objectives, business priorities, and p...