Core Outputs

• Ensure seamless client support by meeting or exceeding service-level objectives.
• Provide mentorship and technical guidance to team members, fostering growth and knowledge sharing.
• Lead development initiatives related to:
  • New client requirements
  • System enhancements and process automation
  • Innovation requests
  • Scripting and infrastructure as code (IaC)
• Identify skill gaps within the team and coordinate training initiatives to address them.
• Conduct regular assessments of DevOps processes, implementing improvements where necessary.
• Deliver structured monthly reports covering team performance, client concerns, and project progress.
• Ensure adherence to best practices in CI/CD and infrastructure automation.
• Build solutions and solve problems for clients.

Essential

• Strong understanding of CI/CD pipelines, An...