[What the role is]

The Customer Innovation (CI) Division is responsible for shaping and delivering digital solutions to enhance enterprise engagement and expand Enterprise Singapore’s reach to support more companies. The division works closely with internal and external stakeholders to design and implement impactful Whole-of-Government (WOG) digital products that address business needs and improve the overall enterprise experience.

[What you will be working on]

This role plays a key part in driving digital product development and stakeholder engagement.

Digital Product Development & User Experience

• Lead and support work related to identifying business users’ pain points, conducting research, and proposing digital solutions to improve user experience.

• Collaborate with UX designers, product managers, and developers to translate business needs into functional product features.