Job Description

Who we’re looking for:

The Product Analytics team is seeking a Senior Data Engineer who will become a key player in driving data insights that fuel product adoption and customer retention. You will work on designing and implementing scalable, high-quality data solutions, collaborating closely with engineering and analytics teams to enhance Zendesk’s operations. This role offers an exciting opportunity to grow your skills in a dynamic environment and make a measurable impact on how Zendesk leverages data.

What you’ll be doing:

• Collaborate with team members to define requirements and translate them into scalable data models and pipelines.

• Develop and maintain ELT pipelines, ensuring data reliability and scalability for business reporting and analytics use cases.