WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Summary
The CX Analytics & Process Improvement team is entrusted with the responsibility to work collaboratively with all operational and support businesses to continuously make improvements in Service & Processes. This is achieved through a razor-sharp focus on the Marina Bay Sands Service & Productivity Roadmap. The roadmap comprises of creating baseline measurements, pioneering Data Analytics use cases, incubating Innovative Technology and engaging everyone through Stakeholder Engagement.
Job Responsibilities
Translate operational data into actionable insights that improve guest experience, operational efficiency, and management decision-making. Collect, clean, and analyze complex datasets using SQL, Excel, and BI tools to generate reliable insights and recommendations. Troubleshoot data, repor...