Role: Senior Customer Success Specialist (Remote)
Location: Remote (Work from Anywhere)
Payout: $80-$120 hourly Role Overview:
We are hiring for one of our clients, seeking a Customer success / support operations Evaluator to work on a contractual basis. This person will evaluate AI-generated work products, such as documents, spreadsheets, and slide decks, for accuracy, rigor, and domain quality, applying deep subject-matter expertise to grade outputs. The evaluator will work with AI-generated artifacts in the customer success and support operations domain, identifying errors and providing clear, structured written feedback. Key Responsibilities:
• Evaluate AI-generated artifacts against domain-specific quality rubrics to assess their accuracy and quality.
• Identify factual, aesthetic, and presentation errors in AI-generated work products, such as documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback on AI-generated artifacts to help ...