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⏰ Full-time

Senior Customer Success Manager

Federato
Location 📍 workfromhome, New-Zealand
Posted 📅 June 02, 2026
Work Type ⏰ Full-time

Position Overview

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing today’s challenges—including the climate crisis, cyber‑attacks, social inflation, and more. Our vision is understood and well funded by leaders behind Salesforce, Veeva, Zoom, Box, and others.

Federato is the only AI‑native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built‑in, not bolted on: insurers’ unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high‑appetite business, delivering real‑time feedback on the portfolio, and consolidating workflows into a single proven system.

What you’ll be doing

  • Project Planning & Exec...

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Job Details

Employment Type
Full-time
📊
Category
Sales Management
🏠
Work Arrangement
On-site
📍
Location
workfromhome, New-Zealand