Senior Customer Success Manager
South Wales
£40,000 - £50,000 DOE
Hybrid / Flexible Working – Home based

Pertemps is currently recruiting for a Senior Customer Success Manager on behalf of a growing and innovative EdTech organisation.
This is an exciting opportunity to join a business that is making a real impact within education, supporting schools and customers through high-quality digital learning solutions. The role sits within the Customer Success team and will play a key part in delivering effective, consistent, and high-quality Customer Success experiences across a product portfolio.

The successful candidate will support customer adoption, value realisation, retention, and long-term engagement across the customer lifecycle from onboarding through to renewal.

Within this broader Customer Success remit, the role has a particular focus on managing customer relationships and contracts across the lifecycle. This includes onboarding new customers, ...