Position Overview
Senior Customer Service Executive Posting Date : 20 May 2026 | Close Date :18 Aug 2026
Industry: Precision Engineering / Sheet Metal Fabrication / Manufacturing
Product: fabricated semifinished metal products and metal parts/Product
Senior Customer Service Executive Job Description
Job Expected Results
To provide timely sales order entry into system by meeting Navision standard (correct item card, part no, quantity, revision, date, price, ship to location etc.)To provide at least current month and 3 months forecast demand in ERP system which consider material and production lead time, minimize exposure and liability.To liaise with customer and provide shipment demand plan.To provide clear ECN implementation cut-off in sales order.To liaise with customer day to day operation issues.Responsibilities
Received customer PO and return acknowledge the receiving of purchase order to custo...