Position Overview
Handle customer inquiry/ tender for products and services Process quotation and sales order on day to day basis Do follow up with customer and update them on the progress To manage customer feedback and maintain relationship with the customers To act as a central point of contact for the customer on assigned orders/jobs and take a pro-active approach to customer liaison To facilitate with various department in resolving customers’ complaints and operational issues to achieve customers’ satisfaction Handle documents like preparing of presentation material, product information To make sure customer is satisfied with us In addition to these duties/ responsibilities employee is required to carry out such duties as may reasonably be required Key Requirements: Diploma/ Degree in Engineering related discipline with 2 years of tender/ tender sales experience Strong computer knowle...