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⏰ Full-time

Senior Customer Service Associate

The HIRD
Location 📍 pune district, India
Posted 📅 June 06, 2026
Work Type ⏰ Full-time

Position Overview

Hiring for International Voice Process (Inbound)


Location: Pune

Work From Office | Night Shift | 5 Days Working


Eligibility:

✔ 12th Pass / Graduate

✔ Minimum 1 year of International Inbound Voice (B2C) experience

✔ Excellent English communication skills


Roles & Responsibilities:

• Handle inbound customer calls and resolve queries efficiently.

• Provide excellent customer service and maintain high customer satisfaction.

• Document customer interactions accurately.

• Meet quality, productivity, and SLA targets.

Salary: Up to ₹4.9 LPA


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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
pune district, India