As Senior Customer Marketing Manager, you will own the strategy and execution that activates existing customers - driving product adoption, deepening platform usage, and fueling retention and expansion.

You will partner closely with Customer Success, Product Marketing, Demand Generation, and Revenue Operations to build the customer campaign programs, lifecycle communications, and storytelling initiatives that strengthen relationships across the customer journey - from onboarding through to advocacy and renewal.

This is a newly created role with real scope. You will play a central part in making customers the engine of our demand generation model - powering community, advocacy, and upsell growth while amplifying Level Access's brand leadership in digital accessibility. That means building the function, the processes, and the playbooks that do not yet exist, while simultaneously executing against an active campaign calendar.

This role is for someone...