Elevate enterprise CRM solutions as a Senior Solutions Designer for the Ontario Public Service. This full-time onsite role emphasizes designing, developing, and enhancing CRM applications using Oracle Siebel and Adobe AEM technologies.
As a Senior Solutions Designer, your expertise will drive the design, implementation, and enhancement of robust CRM solutions. You will work directly with stakeholders, technical teams, and project leadership, focusing on user experience, business process analysis, and best practices. Your role integrates user research, detailed design specifications, and usability testing, ensuring that solutions meet client business needs and governmental standards.
Key Responsibilities:
• Design hosting technology solutions based on enterprise standards
• Create application flows, process models, and technical specifications
• Gather and analyze business requirements and technology mandates
• Develop and document functional and non-functional require...