The Permanent Division of Robert Half is currently recruiting for a Senior Credit Controller / Collections Agent for a highly successful business with offices in Northampton

The Role

As Senior Credit Controller / Collections Agent you will play a critical role to maintain the financial health of the business through early-stage management of defaulting accounts across the portfolio of the business. Day to day duties will consist of:

• Inbound and outbound contact to understand root cause of default/debt
• Payment Queries and negotiating payment plans
• Payment Negotiations
• Recording of collection activities and logging internally on business CRM
• Generation of collection letters and other communication
• Escalation processes for high risk accounts to senior staff.

Your Profile

Ideally you will have strong credit control experience from a fast paced business with the ability to negotiate payment solutions while m...