Follow-up on payment due and check against credit limit / credit policy. Highlight potential debt recovery issues, actions to minimize credit risk and ensure reminder letter is delivered to delinquent accounts on timely manner.
Investigate disputes and resolve discrepancies relating to non-payment of invoices
Conduct new customers financial background and reference checks to verify creditworthiness, and regular credit review for existing customers
Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.)
Liaise closely with Internal and External customers, on collections and reconciliation of balance to ensure accurate and timely recovery of payments, including inter-companies billings and balances
Implement continuous improvement initiatives to streamline existing credit control processes and improve efficiencies through a better utilizat...