Position Overview
To perform all financial transactions in risk free manner while maintaining the set service standards always Ensure adherence to policies and processes whilst trying to minimize operational losses. To handle branch related counter transactions and replace CSM during his/ her absence.
Key Responsibilities - Manage cash counter transactions of a branch with a customer base between >7K, portfolio size of AED. I00M in assets and 200M in liabilities
- Process all counter transactions accurately and swiftly and in accordance with the laid down Procedures.
- Strive towards reducing waiting time and serving time by efficient processing of all transactions.
- Strive towards managing customer expectation for each interaction.
- Ensure zero risk of cash differences by diligently, accurately and attentively processing all cash transactions.
- Be vigilant and alert to any possible fraud and risks.
- Provide continuous feedback and seek g...