Job Description

About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) optimizes support platforms such as Zendesk, Amazon Connect, and AWS-based solutions to enhance customer interactions and drive operational efficiency.

Position Overview: We are seeking an experienced Sales Specialist with deep expertise in contact center technologies and CX suites, preferably Zendesk, Amazon Connect, and AWS. This sales specialist role will play a key part in driving awareness and sales of Zendesk’s CcaaS platform, Zendesk for Contact Center in Northern Europe. The ideal candidate will provide strategic direction, have deep industry knowledg...