Facilitates the implementation and support of SAP PS Modules.
Performs detailed analysis of complex business process requirements and provides appropriate system solutions; identifies, interprets, validates and documents customer requirements.
Facilitates workshops to collect business requirements.
Maps client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
Designs, customizes, configures and tests.
Identifies gaps, issues and work‑around solutions.
Analyzes assigned incidents, service requests, problem tickets, and change requests of all Fujitsu AMS clients related to SAP PS Modules.
Acts as liaison with client for troubleshooting: investigates, analyzes and solves SAP problems.