Senior Consultant, Service Manager NetOps

Req ID: 47622

Job Location (Short): Apodaca, MEX

Employment Type: Full Time

Segment: Group Functions CFO

Job Category: Information Technology

Work Location Type: On-site

**The Impact You'll Make**

We are seeking a committed and experienced Service Manager for our Network Operations (NetOps) team. The Service Manager will be responsible for ensuring seamless delivery of network services, coordinating cross-team resources to resolve issues, and driving continuous service improvement. This role plays a key part in enhancing user experience by upholding high standards of service delivery, managing service-level agreements (SLAs), and overseeing end-to-end (E2E) service operations. The ideal candidate will be a proactive leader who takes ownership of critical incidents and promotes effective communication among all stakeholders.

**What You’ll Be Doing**

· Take ...