⏰ Full-time

Senior Consultant, Digital Op Model, Process Improvement, Belfast or Derry, Londonderry

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                    Location
                    📍 Belfast, United Kingdom
                

                    Posted
                    📅 June 11, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

The opportunity
This is your chance to join a team that’s transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, user-centric design, and agile delivery. You’ll work on exciting projects that shape customer experiences and drive sustainable growth.
Your key responsibilities
You’ll support the full lifecycle of customer technology projects—from research and business case development to delivery and implementation.

You’ll gather and prioritise requirements, facilitate workshops, and collaborate with cross-functional teams to deliver customer-centred solutions.

You’ll also support CRM and omnichannel transformation projects, using data to create personalised customer experiences.
Skills and attributes for success
You’re analytical, detail-oriented, and a strong communicato...
                

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Job Details

⏰

Employment Type

Full-time

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