Our client is a fast-growing, technology-driven financial services company specializing in digital debt recovery solutions.

• Personally recover overdue balances through outbound phone calls, digital channels, and written communication, balancing firmness with cultural and regulatory sensitivity.
• Handle inbound payment and hardship conversations professionally, converting engagement into recovered revenue without escalation risk.
• Negotiate repayment arrangements aligned with client policy, regulatory requirements, and portfolio objectives.
• Consistently hit individual recovery, compliance, and quality KPIs; performance is measured on outcomes, not activity.
• Maintain precise, audit-ready documentation of all customer interactions in line with UAE regulatory and client standards.
• Assess customer financial position quickly and determine the most appropriate recovery path within approved frameworks.
• Work seamlessl...