Job Description

Customer Relationship Building and Business Opportunity Development

- Proactively analyze key industries within the assigned country/market to identify key or potential customers.
- Independently map out the customer’s decision-making chain to uncover real needs.
- Engage customers using their business language to build trust and uncover product and technical requirements, converting these into qualified sales opportunities.
- Drive upsell and cross-sell initiatives with existing customers, enhance their experience across service and business collaboration, and accelerate cloud resource consumption.
- Maintain regular contact with both existing and prospective customers to stay informed of their business strategies, budget cycles, vendor landscape, organizational structure, and technical environment.
- Identify and navigate the customer’s decision-making chain; cultivate and sustain strong relationships at critical decision points, especi...