Advance your career with Aon as a Senior Client Success Specialist, focusing on exceptional service delivery. Your role includes direct engagement with clients to clarify requests regarding Certificates and Invoicing.
This position requires expertise in handling complex client inquiries while supporting top-tier client services. You will collaborate with sales and broking teams to ensure smooth processing of renewals and relevant documentation, all while maintaining compliance. Your contributions will be vital for achieving service excellence.
Key Responsibilities:
• Address client inquiries efficiently and professionally
• Resolve complexities related to Aon Client Services outputs
• Assist in renewals and manage invoicing processes
• Collaborate with the Document Production Team to uphold SLAs
• Monitor and prioritize actions requested via Polaris
Requirements:
• At least 3 years of relevant experience in commercial insurance
• Current insurance broker’s...