About The Drum
The Drum is a leading global media and marketing platform, delivering award-winning content, events, and creative solutions for the marketing industry. Our Client Services team plays a critical role in building and delivering impactful, multi-channel partnerships that drive real results for our clients.

The Role

Reports to: Chief Client Officer
People Accountability: Account Executive, Account Manager

We’re looking for a Senior Client Success Manager to join us on a 12-month maternity cover. This is a senior, client-facing role at the heart of our commercial partnerships—ideal for someone who combines strategic thinking with strong account management and delivery expertise.
Acting as both the voice of the client internally and The Drum’s ambassador externally, you will lead the development and execution of integrated campaigns spanning digital publishing, event sponsorships, activations, and research.