Senior Client Manager – Events / Crewing

London OR Liverpool (Hybrid)

£30,000 – £35,000

09:00 - 17:00 Monday – Friday

The Role

This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.

Duties

• Managing existing client accounts
• Handling inbound enquiries (email & phone)
• Attending site visits and client meetings
• Preparing quotes and proposals
• Taking detailed client briefs and passing to crewing teams
• Following up to gather feedback on projects ensuring smooth delivery
• Managing issues (e.g. staffing challenges, last-minute changes)
• Keeping internal systems updated

Skills / Experience

• MUST have experience working within the events industry.
• A ...