Position Overview
Summary
The Senior Client Advisor at the Yorkdale store serves as a brand ambassador, delivering exceptional client experiences and achieving individual and team sales objectives. This role focuses on building and maintaining long-term client relationships across all product categories, demonstrating advanced clienteling and product knowledge, and supporting store operations and team development.
Responsibilities
- Achieve individual and team sales targets and be accountable for sales results.
- Welcome clients, advise across all brand categories, and enhance the in-store experience.
- Demonstrate sales leadership and advanced clienteling using available tools to develop and recruit clients.
- Support store management with floor management, stock operations, opening and closing duties.
- Mentor team members, assist with onboarding newcomers, and act as a role model for brand standards.
- Perform additional duties as n...