Job summary/purpose As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador. You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada Brands. You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.
Responsibilities Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the 'client journey ceremony'. Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store Be driven to exceed KPI goals, ensuring the high...