Summary

Under general supervision, the Senior Clerical role provides administrative and accounts receivable support to the branch. This role may provide guidance to less experienced Clerical roles.

Job Duties

• Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person.
• Sorts, distributes and sends incoming and outgoing mail, and faxes.
• Provides administrative support to sales associates and management team members including filing, data entry, and routine reports to identify open orders for expediting.
• Prepares cash sales deposit in accordance with company policy.
• Handles customer billing.
• Resolve past‑due invoices and customer claims on a timely basis, including proactive identification of account issues.
• May handle customer returns.
• Assists less experienced Clerical roles with administrative duties and accou...