Responsibilities

• Generate receipt for collections received from patients (outpatient).
• Key in all charges as per charged form, discharge slip, prescription slip, and medication chart into HITS System.
• Finalize the bill and check the entitlements of patients covered under guarantee letter.
• Send discharged insurance form to consultant for completion.
• Reconcile the daily collection with the daily collection listing.
• Assist the registration counter on the validity and coverage of existing guarantee letters.
• Inform Outpatient Service staff about the status of guarantee letters, coverage or patient medical entitlements and new debtor code.
• Answer calls from companies and patients requesting itemized bills.
• File and safeguard documents in a proper manner.
• Assist the credit controller unit whenever required.
• Input remarks of patient validity of guarantee letter into patient details.