Position Overview
MCI Careers is looking for experienced Customer Service Supervisors in Metro Manila, Philippines. This full-time, on-site position involves leading a team of 15-25 customer service agents, ensuring high-performance standards and call quality. Ideal candidates should have at least 8 years of call center experience or 1 year in management, possess strong leadership skills, and be proficient in Microsoft Office. MCI offers competitive compensation and a range of employee benefits, creating a supportive work environment.
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