**Description:**

+ Supervise and support the Butler/Villa Host team in serving villa guests, ensuring personalized service and the highest standards.
+ Personally attend to VIP guests or guests with special requests, ensuring all needs are fulfilled promptly.
+ Coordinate villa preparation prior to guest arrival: inspect setup, amenities, equipment and cleanliness.
+ Assist with villa check‑in/check‑out processes, delivering an elevated and private guest experience.
+ Handle villa service requests: dining arrangements, transportation, decorations, private events, etc.
+ Train and mentor new team members on Butler/Villa Host procedures, communication skills and personalized service techniques.
+ Work closely with Housekeeping, Culinary, Engineering and other departments to ensure seamless villa service.
+ Monitor villa assets and report damages or maintenance needs.
+ Inspect minibar, amenities and items before guest arrival to ensure accuracy and comple...