Purpose Statement

The Senior Business Process Analyst APAC, within the Regional Commercial Excellence function, supports the simplification, standardisation, and optimisation of commercial processes across APAC. This role combines traditional process analysis with elements of process engineering, including process documentation, workflow mapping, and enabling digital tools. The analyst partners closely with the Regional Business Process Lead, country SMEs, and digital enablement teams to deliver scalable, efficient processes aligned with APAC design principles.

Responsibilities

• Conduct as-is mapping and current-state diagnostic of commercial processes
• Support “to-be” design validation through workshops and documentation
• Maintain and update SOPs, RACI charts, and process logic maps
• Contribute to system enablement by translating process design into technical workflows (with BPL and Product Owners)
• Participate...