To be a senior stakeholder, in collaboration with Operational Services Management and Regional Operational Leads.
Create and develop an engagement model with the core Operational Support teams, ensuring that the function both continues to deliver the level of service expected, but are supported in gaining knowledge on a long‑term basis, including regular meetings/calls and supplementary training.
Ongoing engagement and representation of Operations to our business and other departments in the Americas as necessary. Including, but not limited to:
Representing Operational Services at regular Senior Stakeholder meetings, when appropriate.
Representing Operational Services to support any New Business initiatives.
Representing Operations, in any regulatory driven meetings, where changes may impact how Operations ensure we are main compliant.