Job Duties

• Lead and align Key Account strategy with country priorities, ensuring achievement of CSI/MNC/SBC targets and overall budget.
• Plan, manage, and develop a portfolio of strategic customer accounts to drive business growth.
• Collaborate with global/regional stakeholders to implement strategic initiatives and support key customer development.
• Coach and support Key Account teams through account planning, customer engagement, and capability building.
• Facilitate sales excellence by driving relevant training, best practices, and expert community participation.
• Organize and contribute to internal and external events to strengthen industry presence and customer relationships.
• Ensure compliance with customer contract processes, SOP/COP requirements, and company standards.
• Drive performance management, including coaching, monthly reviews, and improvement plans.
• Pr...