Senior Business Development Manager - Membership

£50,000 - £58,000 Base + £25,000 Projected Commission (Uncapped)

Hybrid

London

Leading media business seeks commercially minded Membership & Customer Success Manager to lead and grow their membership proposition while driving engagement, retention and revenue.

This is a pivotal role responsible for the end-to-end member journey – from acquisition and onboarding through to engagement and renewal.

The role will work closely with marketing, sales and senior stakeholders to maximise both member value and commercial performance.

The ideal candidate will be confident managing relationships at all levels, comfortable selling to senior industry individuals, highly organised, and passionate about delivering exceptional member experiences.

The role will be well supported by the Director of Customer & Client Success, alongside close collaboration with the CEO and wider senior leadershi...