Position Overview
- Provide customer service by answering to customer enquiries via email, phone and fax.
- Familiarizing yourself with all products and services offered by our company.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Responsible for receiving sales order (PO/Contract) from oversea/local customer.
- Prepare Performa Invoice for export and domestic sales order.
- Maintaining a good relationship and service with 'zero' service failure to internal & external customers.
- Provide details of packing to purchaser and issue the Order Advice (OA) to production planner.
- Responsible to prepare Invoice and Packing list to customer for outgoing shipments and local delivery order & invoice.
- Responsible for coordinating cu...