About the job Senior Business AnalystPurpose: Analyse, document and update business requirements for product processes, procedures and systems.Duties and responsibilities: Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices. Support and align efforts to meet customer and business needs. Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths and managing customer and supplier relationships. Identify, create and facilitate process design changes by conductin...