About the job

An exciting opportunity exists for an experienced Senior Business Analyst to join a purpose-led financial services organisation delivering key lending, CRM and platform transformation initiatives.

This role will play a critical part in driving the enhancement and optimisation of core business platforms, working closely with business stakeholders, delivery teams and technology partners to deliver scalable and effective solutions aligned to strategic objectives.

Key Responsibilities:

• Engage with business stakeholders to gather, analyse and document functional requirements
• Translate business needs into clear business specifications, user stories and acceptance criteria
• Support platform enhancement and transformation initiatives across lending and CRM environments
• Conduct process analysis to identify opportunities for improvement, automation and optimisation
• Collaborate with developers,...