Position Overview
- Collaborate with stakeholders to gather and document business requirements for the Client Onboarding Portal.
- Conduct interviews, workshops, and surveys to understand user needs.
- Gather business and non-functional requirements and conduct feasibility studies for IT solutions.
- Analyze current onboarding processes and identify areas for improvement.
- Study existing business processes and propose optimized functionalities.
- Present solution options for business problems to enhance enablement.
- Develop process maps and workflows to improve the onboarding journey.
- Create business requirement documents (BRDs), functional specifications, and user stories.
- Maintain project documentation throughout the lifecycle.
- Document requirements into product backlog items mapped to features.
- Act as a liaison between stakeholders and the development team.
- Facilitate meetings to keep stakeholders informed ...