Cascade the sales targets assigned by the Zone Manager to branch staffs.
Identify and implement action plans and regularly track and review performance to ensure the achievement of the set targets cascaded down by the Zone Manger and business growth objectives.
Meet regularly with the branch customers including important/ high net worth customers in order to assist in the growth of business.
Manage the product portfolio of each line of products and control the cost and profitability of the branch.
Customer Service
Maintain high levels of customer service of all front office functions such as Cash Management, Remittances, drafts, Account opening/ inquiry & maintenance, sales and after sales by efficiently abiding to the process and by reducing customer waiting time and service time.
Promote high level of customer service culture among the branch staffs for potential acquisitions.