Position Overview
Billing Specialist – Key Responsibilities
- Billing & Invoicing
- Prepare, generate, and issue invoices accurately and on time.
- Validate billing data for completeness and accuracy.
- Process billing adjustments, credits, and refunds where required.
- Data Entry & Record Management
- Capture billing-related information into internal systems.
- Maintain updated and organized billing records.
- Ensure data integrity and assist with system clean-ups.
- Customer Queries, Support & Cancellations
- Respond to billing?related queries from customers or internal teams and resolve discrepancies or disputes.
- Process customer cancellations and settlement requests....