Responsibilities Manage SPA operations to ensure smooth daily functioning and high customer satisfaction Apply skin care and treatment techniques effectively to deliver quality services Use Microsoft Excel to track and report SPA performance and quality metrics Perform quality assurance checks to maintain service standards and compliance Maintain a positive and professional attitude when interacting with clients and team members Work efficiently under pressure to meet client needs and operational demands Preferred competencies and qualifications Experience in skin care and SPA management Proficiency in Microsoft Excel Knowledge of quality assurance processes Strong interpersonal skills and a pleasant attitude