Manage and support enterprise backup environments including Veeam systems, immutable/mutable repositories, cloud tiers, storage platforms, and related infrastructure.
Perform advanced troubleshooting and root cause analysis for major backup and recovery incidents, and implement temporary and permanent solutions to maintain business continuity.
Optimize and maintain backup operations, including workflow troubleshooting, recovery operations, retention/replication issues, capacity/availability planning, performance tuning, and infrastructure forecasting.
Lead change management activities, including preparing implementation/rollback/test plans, reviewing changes from junior engineers, and participating in CAB discussions and readiness assessments.
Maintain governance and documentation, ensuring accurate procedures, RCAs, runbooks, poli...