Overview

On-site - Taguig | 1-3 Years Experience | Diploma | Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

Responsibilities

• Provide exceptional customer service through effective communication and problem-solving skills.
• Assist in managing daily operations within the call center environment.
• Support team members by sharing best practices and helping to overcome challenges.
• Maintain comprehensive knowledge of company products and services to better assist customers.
• Document customer interactions and resolutions accurately in the system.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: At least 2 to 3 years of experience in customer service or call center roles
• Skills and Competencies: Proficient in English...