Position Overview
Job Description
Conduct user research, focus groups and interviews to gain a comprehensive understanding of the player base, while monitoring user pain points and working with internal teams to address themIdentify and address issues related to product performance or gameplay through tracking in-game product related metricsPropose and evaluate new feature ideas, ensuring they are in line with player preferences and improve the gaming experienceEnsure smooth live operations by working closely with the QA, configuration and anti-hack teamsPartner with global teams to ensure timely and efficient execution of patch updates and new feature rolloutsOversee the localization and quality assurance (LQA) process for in-game content to ensure high-quality translationsEnsure prompt and efficient resolution of player inquiries and issues by managing customer support operations Job Requirements Bachelor’s Degree or higher in a financ...