Position Overview
Join the team as a Senior Associate focusing on Asset Management and IT support. This role provides crucial operational assistance in various office settings.
Ideal candidates possess strong problem-solving skills and a superb customer service approach. With a project-oriented mindset, you will be responsible for managing assets, resolving tech issues, and performing system administration duties. Your ability to communicate effectively will bolster teamwork and enhance service delivery.
Key Responsibilities: β’ Document and manage IT assets and repairs β’ Troubleshoot applications and hardware issues β’ Perform configuration and maintenance of systems β’ Maintain communication with customers during troubleshooting β’ Monitor A/V equipment for events and meetings
Requirements: β’ 3+ years of IT and asset management experience β’ Bachelorβs Degree in relevant fields preferable β’ Experience with ITIL best practices essential β’ Background in both Mac and Windows environ...