⏰ Full-time

Senior Associate, ETCC / Incident Management Specialist, SRE & Governance, Group Technology

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DBS Bank

                    Location
                    📍 Singapore, Singapore
                

                    Posted
                    📅 June 20, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

                    Senior Associate, ETCC / Incident Management Specialist, SRE & Governance, Group Technology-(WD81973)Job Purpose:
To ensure Incident Management processes are being followed to ensure quality services by managing the delivery services of support teams regionally
To ensure notification and escalation to support and management, to ensure right level of attention is given
To ensure robust and effective alert management operational model
To establish and maintain a strong working relationship within SRE and across with other line of business & align the IT strategy with business needs and objectives
To transform and evolve to Site Reliability Engineering
Key Accountabilities:
·Prevent reoccurrence of alerts and incident
·Proactively identify issues through incident and problem trending analysis
·Assist in workaround identification and resolution if needed
·Improve Mean Time To Detect (MTTD) / Mean Time To...
                

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Job Details

⏰

Employment Type

Full-time

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