The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centered around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

You will establish the entire feedback ecosystem from initial collection through to investigation, resolution and service recovery, in collaboration with key stakeholders. Your role involves implementing channels and processes to effectively monitor and address regarding EGH's construction activities.

You will hel...